You can make the payment through PayPal, VISA, MasterCard, American Express, Amazon Pay, and Discover. We use SSL secured Check out so you can make the payment without any worries.

You can go through our Size Chart to know your size. If you still not sure, no worries. You can leave us a message that you’re unsure about the size at contact@jacketsstudio.com and our support agent will assist you in finding perfect size for you.

We always want to ensure our customer satisfaction that’s why our return policy is set for 30 days of delivery. You can return or exchange Regular Orders within 30 days of delivery for a full refund or exchange. Personalized or other customized product may not be returned for refund or exchange under any circumstances.

Yes, you can get literally any type of jacket custom made from us. You can share any picture or design for reference and write the description of your jacket in the Custom Order Form.

No. We don’t charge for request for custom order, nor we charge for discussing and providing quotations, or even getting an illustration made for your custom jacket.. Please fill the custom order form without any hesitation.

The only time we would charge you is when you make an actual purchase of your custom order.

Yes! You can get custom made in any type of leather. Our core proposition is best quality leather that ranges from Lambskin, Sheepskin and Goatskin to Buffalo-hide and Cow-hide. We have the experience of making jackets in over 200+ different leather articles differentiated by type, pattern, colors, style, shades & thickness.

Yes, you can. Our core strength is leather, but we also specialize in making custom orders in other fabrics like cotton, polyester, denim, satin, wool and other fabrics

We’ve made a flow of the custom order. You can have a look at it here.

Before dispatching your order, we provide you with pictures of the actual product. This allows you to review the design, material, and stitching. Once you are satisfied with the custom-made item, we will proceed with dispatching it

When placing your custom order, our customer service agent will request your body measurements. Please use our sizing guide to take accurate measurements. Even with proper measurements, there might be a sizing error. If the jacket doesn’t fit perfectly upon arrival, don’t worry. We offer the first alteration for free, but you will need to cover the shipping cost for sending the jacket back to us.

We are committed to get you your perfect jacket in the first go. We share the actual pictures of your custom order before dispatching it to minimize the return rate. However, if your custom order doesn’t fit you well, we do the first alteration free of cost. Furthermore, customers would have to pay for shipping the jacket back to us.

We do not accept returns against refunds for custom orders. Please understand that your custom order is specially made for you. All details including style, material, design, accessories are as per your choice and we are not likely to sell it to anyone else

We always strive to minimize fulfillment time for custom orders and usually dispatch within 3 – 4 weeks. However, due to a different nature of all custom orders, we cannot pre-specified fulfillment date. Customers, while discussing their custom orders can ask for a delivery date from the Customer Support Agent. For orders with a deadline, we encourage customers to communicate their desired delivery date to the CS agent before placing the order.

We totally understand your concerns about sizing, design and quality of your custom order. We’ve worked really hard on processes to make sure we make the best possible custom order as per your expectation. We have worked out each of these issues